Job Description
Vista’s team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The VistaJet Travel teams make business travel arrangements for all crew and employees.
VistaJet is an operating partner of Vista, the world’s leading private aviation group. Vista integrates a unique portfolio of brands offering asset-free solutions to cover all key aspects of business aviation. The Group’s mission is to lead the change to provide clients with the most advanced flying services at the very best value, anytime, anywhere around the world.
VistaJet Travel team members make business travel arrangements for all VistaJet employees travelling around the globe while facing the most diverse travel challenges. We also serve a number of external corporate clients with their unique and very specific travel needs.
Founded in 2004, the company pioneered an innovative business model where clients have access to an entire fleet while paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. VistaJet’s signature program membership offers clients a bespoke subscription of flight hours on its iconic silver and red jets, to fly them anytime, anywhere.
Your responsibilities
As a Business Travel Consultant, you will liaise with all other VistaJet departments, in order to support and offer all our internal customers an enhanced experience with the best travel solutions.
Reporting to the managing director of VistaJet Travel, you will join a multilingual and dynamic team that provides support 24 hours a day, seven days a week. This role will follow a shift pattern of four consecutive 12-hour shifts, including night shifts, followed by four days off.
Your responsibilities will include
- Finding optimal and creative solutions;
- Processing flight, hotel and rental car bookings;
- Processing all the related documentation;
- Tickets issuance and refunds.
Required skills, qualifications, and experience
- Excellent written and spoken English skills are mandatory. Additional fluency in written and spoken German will be an advantage;
- Professional experience in the luxury travel industry or business aviation is preferred;
- You’re committed to providing excellent levels of customer service to all our customers – both internal and external;
- You’re able to think ‘out of the box’, have a ‘can-do’ attitude to problem-solving and are able to work under pressure and with great attention to detail.
In-depth IATA knowledge including the use of a Central Reservation system
- Amadeus;
- Galileo;
- Sabre;
- Umbrella software knowledge is a plus.
