Job Description
At The Westin Dragonara Resort, the foundation of what we do and who we are; of how we deliver the very best in our guest and team experience, is our decision to collectively rise. Just as we are committed to empowering our guests’ pursuit of their well-being while travelling, we are equally committed to supporting our team members’ journey toward reaching their full potential. We offer more than a career; we offer an investment in you becoming the best version of yourself that you can possibly be.
Job summary
This position’s main function is to provide timely and effective support to the Reservations department whilst also providing an efficient and friendly reservations service as and when required, whilst maximizing revenues to achieve budgeted and forecasted targets.
The minimum pre-requisites for this position are:
- Fluency in English and in another language. Preference will be given to Maltese or Italian-speaking candidates.
- Focus on customer satisfaction.
- Ability to communicate effectively with team members and stakeholders at all levels.
- Strong attention to detail and a meticulous approach to work.
- Ability to work independently and collaboratively in a fast-paced environment.
- Good working knowledge of mathematical concepts.
- Computer Literacy especially in Opera and Microsoft applications.
