Job Description
Join The Londoner Hotel St. Julians, a distinguished contemporary three-star hotel offering 62 fully equipped and modern rooms. Centrally located near Mercury Towers and Mall, we are committed to delivering a superior guest experience through exceptional service and attention to detail.
Responsibilities
As a Night Receptionist, you will play a pivotal role in ensuring a positive guest experience. We seek an experienced professional with a solid background in similar positions who profoundly understands reception duties. Key responsibilities include:
- Efficient handling of check-ins, check-outs, and reservations:
- Utilize your expertise to streamline the check-in and check-out processes.
- Manage reservations effectively, ensuring accuracy and timeliness.
- Multilingual skills and customer-focused approach:
- Demonstrate proficiency in multiple languages to cater to our diverse clientele.
- Maintain a customer-focused approach, anticipating and addressing guests’ needs proactively.
- Positive attitude and meaningful engagement:
- Uphold a positive and welcoming attitude at all times.
- Engage in meaningful conversations with guests to enhance their overall experience.
Qualifications
- Proven experience in similar front office positions.
- Proficient understanding of reception duties, including check-in, check-out, and reservations.
- Multilingual skills are highly valued.
- Customer-focused with excellent communication skills.
- Proficiency in Office 365 tools.
Application process
If you possess the required experience and skills, and you are ready to contribute to the success of a distinguished hotel, we invite you to apply for the Night Receptionist position at The Londoner Hotel St. Julians. Join us in delivering unparalleled guest experiences and building a rewarding career.
