Job Description
The Exports Officer plays a vital role in advancing the profitability and growth of the Exports Business Unit within the company, aligning closely with the company’s overarching goals of expanding through exports and innovation.
Reporting to the Heads of International Business as an Export Officer, your role will revolve around coordinating client orders and outgoing shipments from the company.
Job responsibilities will include:
- The preparation and processing of documentation and all other elements of an order required for all international sea and air shipments such as POS, proforma invoices, commercial invoices, system-based orders and customs documents.
- Liaising with various other departments to ensure that all relative parameters are in place prior to order release.
- Liaising closely with the Logistics department to ensure smooth coordination between the exports and shipping functions. This aims to streamline the preparation of shipping documents, ensuring timely and accurate dispatch of both customer and supplier shipments in accordance with company processes and legal requirements.
- Verbal and written interaction with customers in order to understand their requirements and address any issues that may arise.
- Managing invoice processes and maintaining accurate records of transactions, databases and other internal systems and registers.
Requirements for this position include:
- A diploma or an A’ level standard of education
- Excellent written and verbal English and Italian skills.
- Experience and thorough understanding of exporting products to overseas markets (shipping etc) including the production of export documentation.
- Strong computer literacy in MS Office, especially MS Excel.
- Ability to multi-task.
- Being self-motivated and able to work on own initiative.
- Being well-organised and a proactive team player.
