Job Description
We are currently seeking a B2C Sales Team Lead to join our team.
Detailed Descriptions of Main Tasks and Key Responsibilities
- Leading the B2C Sales team.
- Assist walk-in customers as required.
- Issue quotations for walk-in customers as well as online queries.
- Responsible for data inputting, filing and other administrative tasks as required.
- Ensure a high level of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked shop.
- Responsible for maintaining healthy stock levels within the shop.
- Manage point-of-sale processes.
- Keep up to date with the product information.
- Participating in public events organized or sponsored by the company, as required.
- Recommending items that match the client’s needs.
- Staying current with trends and competitors to identify improvements or recommend new products.
- Responsible for managing the OK support email and answering prospective clients in a timely manner and / or distributing emails to the Sales team accordingly.
- Accurately describing product features and benefits.
- Meeting sales target.
- To ensure compliance with internal company Quality, HR and Health and Safety procedures at all times.
- To undergo training as may be required.
Preferred Education and Work Experience
- Background in healthcare or nursing will be considered an asset.
- Experience in sales or in a similar industry.
- Fluent in English and Maltese language.
- Knowledge of Microsoft Office.
