Job Description
G3 Group is a leading hospitality group based in Mellieha, Malta. We operate The Pergola Hotel & Spa, The Solana Hotel & Spa and the DOMS Boutique Hotel, along with several bars, restaurants, and wellness centres in the North of Malta. Our diverse portfolio also includes property for resale and property rentals. We are a publicly listed company and have recently issued a bond under the name of G3 Finance PLC.
Profile Overview
As Restaurant Manager, you’ll oversee daily operations, ensuring a high-level of service. You’ll manage staff, budgets, and inventory, acting as a leader and problem-solver. With opportunities for growth, you’ll need previous industry experience, strong communication and organizational skills, and a passion for customer satisfaction.
Responsibilities
- Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.
- Training new and current employees on proper customer service practices, food safety standards, and company policies.
- Maximizing customer satisfaction and responding to customer complaints in a professional and polite manner.
- Creating schedules for restaurant staff and tracking their work hours and payroll data.
- Appraising staff performance and providing feedback to improve productivity and quality.
- Managing daily front- and back-of-house restaurant operations, such as ordering supplies and maintaining inventory ensuring compliance with sanitation and safety regulations.
- Creating reports on weekly, monthly, and annual revenues and expenses, and analysing them to identify areas for improvement.
- Controlling operational costs and finding ways to reduce waste and increase profitability.
- Reviewing product quality and researching new suppliers to ensure the best value and quality for the restaurant.
- Any other tasks commensurate to the role.
Requirements
- A degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
- Experience working in the restaurant industry, preferably in a supervisory or managerial role.
- Excellent interpersonal skills, with the ability to communicate effectively with customers, staff, suppliers, and owners.
- Bookkeeping knowledge, with the ability to manage budgets, expenses, payroll, and inventory.
- Leadership qualities, with the ability to motivate, train, and coach your staff. You should also be able to set goals, delegate tasks, and evaluate performance.
- Food and beverage knowledge, with a good understanding of food quality, safety, and hygiene standards. You should also be able to research new suppliers, plan menus, and monitor product quality.
- Basic computer skills, with proficiency in using email, ordering, and POS systems.
Benefits and Applications
A competitive remuneration package will be offered to the chosen candidate along with great company discounts!
If you meet the above requirements and are ready to take on a challenging role in the dynamic hospitality industry, we invite you to submit your application, including your resume and a cover letter detailing your relevant experience and accomplishments via the apply button below.
