Deloitte

Senior Administrative Assistant

  • Basis:  Full-Time
  • Closing Date:  21 Apr, 2024
  • Job Ref:  KMP-89645

Job Description

Your journey with us
At Deloitte people are encouraged to take ownership of their careers, we recognize there is no one-size-fits-all all career path, and global, cross-business mobility and up/re-skilling are all within the range of possibilities to shape a unique and fulfilling career. If you’re ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, you’re ready for Deloitte!

Our story
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

Our Business Development function is a specialist team within our enabling areas. Our responsibilities include gathering business intelligence, and sales excellence as well as implementing and monitoring industry and client programmes. We also support strategic initiatives through reporting and collaboration with other areas of the business as well as a strong approach to client satisfaction and improving the effectiveness of how we work.

How you will make an impact
Our Business Development team is looking for a Senior Assistant to help support the administrative activities surrounding our growth initiatives. The primary function of this role is to work within the team and support our business development function. This is a great opportunity to be part of a collaborative team with a varied workload that provides the chance to develop your skills and network.

The Business Development team are an integral group and requires a bespoke, specialised service which requires us to go above and beyond and to be prepared for a variety of queries, challenges and opportunities. Be prepared to tap into your analytical, problem-solving mind and don’t be afraid to ask questions and challenge the status quo. Confident in supporting our partner group through a multi-channel functionality – you can trust that no two days will ever be the same as you support and add value to our very busy team by:

  • Supporting the administration of performance management
  • Monitoring performance and KPIs
  • Database inputting and maintenance
  • Escalate complex queries in a timely and efficient manner, taking accountability for updating our database
  • Contact management and communication support with our people, customer / alumni programmes
  • Support teams in producing reports for a variety of stakeholders and requirements
  • Managing stakeholder expectations whilst building trusted relationships with peers and colleagues and other Deloitte teams as appropriate, supporting other teams as needed
  • Be a champion for service improvement and high-quality service delivery, working collaboratively with colleagues and sharing knowledge with the wider team and appropriate internal sources

Let’s talk about you
You’re a natural at being a trusted advisor. Someone who acts as a role model to their peers, encouraging a culture of innovation that values the ideas and opinions of others. Your integrity underpins all that you do, and you thrive in taking accountability for the services we provide. You focus on solutions which in turn supports your ability to build and maintain positive relationships with colleagues and stakeholders.

  • Essentials
    • The ability to organise and prioritise workload, manage time efficiently and effectively multi-task
    • Good, effective customer service and communication skills
    • Proactive problem-solving skills
    • Basic Microsoft Office skills
    • Attention to detail
    • Building effective relationships across the wider teams
  • Desirables
    • Data analysis skills for reporting
    • Advanced Microsoft Excel skills
    • Proactively looks for opportunities and is able to put forward effective, relevant business solutions

Why Deloitte?
As a purpose-led organization, at the heart of everything we do is a set of timeless principles that distinguish the Deloitte culture. We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you. We tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

Life looks different for each of us, so we created a varied benefits package that you can tap into

  • Premium membership for corporate discounts in restaurants, retail, gyms and more
  • Health insurance cover for yourself and dependants
  • Mental health support through sponsored therapy sessions
  • Weekly get-togethers
  • Hybrid working option
  • Digital learning, mentoring and regular performance snapshots
  • Coaching and support designed to refresh your knowledge and skills
  • Renowned training programme with Deloitte university

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.