Job Description
The Sea-Doo / Rotax Engine Mechanic will report directly to the Chief Technical Officer to help run a strong, efficient, customer-oriented group technical and operations function. We are seeking a highly skilled and experienced Sea Doo / Rotax Engine Mechanic who will be responsible for diagnosing, repairing, and maintaining Sea-Doo watercraft and Rotax engines.
The candidate’s expertise will ensure that our customers receive top-notch service, enhancing their enjoyment and safety while using these high-performance vehicles. The mechanic will work closely with our service team to provide exceptional technical support, uphold quality standards, and contribute to a positive customer experience.
The key roles and responsibilities of the position will include, but are not limited to:
- Perform diagnostic assessments and troubleshooting to identify issues with Sea-Doo watercraft and Rotax engines.
- Conduct repairs and maintenance on Sea-Doo watercraft, including engine systems, propulsion systems, electrical components, and other related systems.
- Inspect, repair, and maintain Rotax engines, including two-stroke and four-stroke engines, ensuring they are operating at peak performance.
- Replace defective or worn-out parts using appropriate tools and techniques, following manufacturer guidelines and best practices.
- Perform routine maintenance tasks, such as oil changes, filter replacements, belt adjustments, and fluid checks, adhering to recommended schedules.
- Collaborate with the service team to provide technical support and expertise, assisting with complex repairs and ensuring efficient workflow.
- Keep accurate records of repairs, maintenance tasks, and parts used, using our designated systems or software. Complete jobsheets, timesheets and other IT systems as required.
- Stay updated with the latest industry trends, technologies, and best practices related to Sea-Doo watercraft and Rotax engines.
- Provide exceptional customer service, addressing customer inquiries, explaining repair procedures, and offering maintenance tips to enhance their experience and satisfaction.
- Follow safety protocols and guidelines, maintaining a clean and organized work environment to ensure a safe and efficient operation.
- Occasionally assist with other mechanical tasks or duties as assigned by the management team.
Education and requirements:
- Engineering / technical qualified or part-qualified or equivalent, would be a plus.
- 2 years of work experience in shipping, marine, or similar industry.
- Knowledge of yachting and marine terminology, as well as basic technical understanding of boat systems and maintenance.
- Experience working as a Sea Doo / Rotax Engine Mechanic or in a similar role, with a deep understanding of Sea-Doo Watercraft and Rotax engine systems, is preferred.
- Proficient knowledge of two-stroke and four-stroke engine systems, electrical systems, propulsion systems, and related components.
- Strong diagnostic and troubleshooting skills to identify and resolve complex technical issues efficiently.
- Familiarity with diagnostic tools, equipment, and software used in marine mechanics.
- Ability to read and interpret technical manuals, diagrams, and specifications.
- Excellent mechanical aptitude, with meticulous attention to detail and precision in repairs and maintenance tasks.
- Experience working with IT systems including CRMs, accounting systems and timesheets.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts and procedures to customers and colleagues.
- Excellent command of written and spoken English is essential.
- Able to work under own initiative without close supervision.
- Physical stamina and dexterity to handle physically demanding tasks, including lifting heavy parts and working in confined spaces.
- Must be deadline-orientated, self-motivated, proactive, and committed to delivering service excellence.
- Strong organisational and multitasking abilities to manage multiple service requests simultaneously.
- Valid driver’s license and a clean driving record.
Benefits:
- An attractive financial package is being offered which is competitive and commensurate with experience.
- Yachthub prides itself to be an equal opportunity employer. We encourage our employees to take the various opportunities for personal and professional development and growth. We invest heavily in training and take pride in seeing our own employees take up more senior roles and responsibilities within the Group.
- A structured performance review is carried out at least on an annual basis and subject to discretionary salary review and performance bonus.
