SG Solutions Limited

EPOS Field Customer Support Representative

  • Basis:  Full-Time
  • Closing Date:  30 Apr, 2024
  • Job Ref:  KMP-90046

Job Description

We are currently seeking to recruit an EPOS Field Customer Support Representative on a full-time basis.

The position calls for an enthusiastic and energetic individual with a flair for customer service within the field of IT. Within this role, the selected candidate/s will be required to offer support to the Employer’s customers with any Electronic Point-of-Sale (EPOS) issues. If you enjoy being continuously on the move and meeting people, then this is the right opportunity for you.

Main job responsibilities:

  • Train customers in the use of EPOS terminals.
  • Resolving operational EPOS issues in the field (at customer/s outlets).
  • Adhering to all of the company’s rules and regulations.
  • Developing and maintaining strong customer relationships.

Desired qualities, qualifications and experience:
All interested applicants must:

  • Be able to speak in English.
  • Be in possession of a clean driving licence ‘B’ permitting candidate to drive in Malta.
  • Have a basic understanding of IT.
  • Have an outstanding personality and possess a can-do attitude.

Candidates who do not meet the above criteria, will not be considered.

In return, we offer an above-average salary, a company vehicle and a professional environment. Interested candidates are encouraged to send their application and curriculum vitae to the HR department via the apply button below by no later than 30th April 2023.

All applications will be treated in the strictest confidence.

Applicant data will be processed in accordance with GDPR regulations and in line with Company Privacy Policy.