Job Description
As a Store Manager, you are an integral part of the PG Group. You are directly responsible for the success of the store. Your strong leadership skills and retail experience will set an example for your team while performing various tasks related to customer service, visual merchandising, sales and stock management, loss prevention, human resources and operations. You are also to support the General Manager in all tasks necessary for the efficient operation of the department.
Our company requires professionalism, imagination, high energy and team spirit.
Skills and Attitudes:
- Ability to multi-task in a fast-paced setting.
- Excellent communication skills.
- Detail-oriented and organized nature.
- Prioritizes tasks to maximize the efficiency of the team.
- Takes initiative to accomplish all set goals.
- Great customer service skills.
- Lead and motivate the team by setting an example.
- The desire for career growth within the company.
- To work with the Merchandising team to plan and adapt the store merchandising according to company criteria and sales.
- To guarantee visual merchandising standards and to properly maintain fixtures and decorations.
- To deliver exceptional customer service by ensuring all team members are fully conversant with the minimums, all current promotional activity and services offered by the company.
- To follow all minimums of customer service consistently setting standards for the team.
- To solve any customer issues as they arise.
- To manage conflict and refer to the senior management team when necessary.
Experience and Qualifications:
- Experience managing a fast-paced retail operation.
- Passion for retail, market, competitors and trend awareness.
- Knows how to drive sales and can provide examples.
- Has led a stable and consistent career.
- Good team management experience.
