Job Description
We’re hiring a dynamic Sales Team Leader to drive our Telesales and Digital team towards success. As a pivotal figure, you’ll lead, motivate, and coach our sales agents, ensuring they meet and exceed targets.
Key responsibilities
- Leading, inspiring, and coaching both telesales and digital teams.
- Monitoring productivity, quality, and sales targets.
- Embracing a culture of high energy and fun.
- Ensuring team adherence to procedures and standards.
- Collaborating with training and development teams.
- Handling customer queries within SLAs.
Job requirements
- Proven experience in sales or leadership.
- Excellent communication and interpersonal skills.
- Strong coaching and training abilities.
- Ability to motivate and inspire a team to achieve targets.
- Knowledge of sales techniques and negotiation skills.
- Experience in handling customer queries effectively.
- Ability to work in a fast-paced environment and adapt to changing priorities.
If you are a motivated leader with a passion for driving sales results and developing teams, we encourage you to apply. Join us in our mission to deliver exceptional service and achieve outstanding results.
If you’re ready to make a real impact in a fast-paced environment, apply now!
Encouraging diversity
We always want the best person for the job and welcome applications from all genders. We’d love to see more applications from women, people with disabilities and other backgrounds, so our team better represents the people we serve.
Melita has held the Equality Mark from the National Commission for the Promotion of Equality since 2010.
