Job Description
The Malta Competition and Consumer Affairs Authority (MCCAA) invites applications for the post of Director (Information, Education and Research).
Overall Purpose of Position
- To assist the Director General in fulfilling the responsibilities of the Office for Consumer Affairs and is expected to assist in the promotion of the MCCAA mission statement and to respect and implement the policies established by the Board of Governors;
- To ensure that the responsibilities of the department, as provided for under the pertinent legislation, are met;
- To develop the necessary strategies for the performance of the department, in view of the responsibilities of the Authority;
- To actively work towards meeting targets established by the Authority.
Main Accountabilities and Responsibilities
The selected candidate will be expected to:
- Assist the Director General (Consumer Affairs) in the performance of their duties and responsibilities according to Cap. 510 of the laws of Malta, namely in the day-to-day operational requirements of the Information Education and Research Directorate;
- Lead the formulation and provision of information, advice and guidelines to stakeholders on matters relating to Consumer Affairs;
- Establish and manage a high level of public relations to support information dissemination to the general public;
- Actively develop and maintain online material and media material in relation to consumer matters;
- Co-ordinate, monitor and promote rights and obligations in the area of consumer affairs and related activities at the various corporate, national, regional and international levels;
- Effectively direct consumers to the appropriate organisation which is best placed to assist them with more specific concerns;
- Review and study markets and commercial activities relating to the supply of goods and services with a view to identifying areas requiring regulatory intervention;
- Ensure that processes adopted by the department are efficient and lead to effective results;
- Assist in ensuring that the quality system of MCCAA is implemented and maintained in accordance with the requirements of SM EN ISO 9001:2015 and any applicable amendments;
- Contribute to and participate in pertinent meetings at EU and international level as and when required;
- Manage and implement EU-funded projects aimed towards achieving the established targets;
- Carry out effectively any other duties and responsibilities as directed by the Director General (Consumer Affairs) and the Chairperson’s Office.
Working Conditions
- The nature of this position requires the employee to work a 40-hour workweek;
- Expected to work flexible hours in order to meet accountabilities and attend meetings outside office hours;
- Expected to maintain oneself abreast with best practices relevant to the role and participate in any provided training sessions;
- May be required to travel for business purposes;
- Abide by rules and regulations set forth by the MCCAA and meet expected quality standards;
- Uphold ethical standards and maintain integrity at all times.
Qualifications and Experience
By the closing time and date of this call for applications, applicants must:
- Be in possession of a recognised qualification at MQF level 6 (subject to a minimum of 180 ECTS/ECVET credits, or equivalent) in the area of European Studies, Communications or Linguistics, or an appropriate, recognised, comparable qualification plus five (5) years relevant work experience, of which three (3) years must be in a managerial role; Or
- Be in possession of a recognised qualification at MQF level 7 (subject to a minimum of 90 ECTS/ECVET credits, or equivalent) in the area of European Studies, Communications or Linguistics, or an appropriate, recognised, comparable qualification plus three (3) years experience which must be in a managerial role; And
Have excellent verbal and written communication skills in English and Maltese.
*A recognised qualification comparable to 180/90 ECTS/ECVET credits, as applicable, is only accepted subject to an MQRIC formal recognition statement being submitted with the application.
Submission of Applications
Interested candidates are to submit their application for the attention of the Director (Human Resources and Administration) at the Malta Competition and Consumer Affairs Authority via the apply button below. Applications are to include a motivational statement clearly quoting the position being applied for, an updated Curriculum Vitae, a police conduct certificate (obtained within the last six (6) months), a copy of the relevant qualification certificates and an MQRIC formal recognition statement/s where applicable. The closing date for the receipt of applications is 10 April 2024 end of business.
Applications received after the closing date and time will not be considered.
