Job Description
We form part of an international network of transport companies present in four continents with over 40,000 employees. Our philosophy is to maximise on this international experience and adapt it to the local context wherever we operate, including Malta.
As the national bus operator, we cover 30 million kilometres every year with our fleet of over 400 buses and a team of over 1,300 people.
The Company is seeking to recruit a mature, reliable and energetic individual for the following position in the Training department.
Main responsibilities include but are not limited to:
- Be knowledgeable of Malta Public Transport fares
- Sell all available fares and credit top-ups from the various sales outlets
- Handle cash, applications, top-ups and closeout sales at the end of each working shift according to current reconciliation Sales policy
- Maintain self-organization on stocks and any other materials required to perform duties effectively
- Answer customers’ questions and increase customer satisfaction
- Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates
- Project a safe and welcoming attitude towards customers
Requirements:
- Ordinary level standard of education
- ECDL qualified
- Must be proficient in both, Maltese and English
- 1 year experience in sales or a similar position in the service industry
- Team player and flexible to adapt to changes
- Positive and energetic attitude
- Problem-solving skills
- Organized and able to achieve sales results
- Ability to work alone and remain self-motived to meet targets
Why join us?
At Malta Public Transport we pride ourselves on being an innovative and forward-thinking organisation that puts technology and service excellence at the forefront of what we do. Forming part of an international group of companies that spans five regions across the globe, we are continuously eyeing ways of growing our service offerings to the Maltese market.
Forming part of a community of over 1200 employees, you will be an integral part of our company’s development. Apart from a competitive remuneration package, you will also have the opportunity to expand your knowledge and career within Malta Public Transport.
If you would like to take ownership of your role and development within a team of young and dynamic individuals, then this is your moment!
