Job Description
Dragonara Gaming, Malta’s leading casino, is looking to recruit a Slots Technician on a full-time basis focusing on the operational order of the slot machines in operation at the casino in accordance with standards, policies and procedures.
Your duties will include the following:
- Conforming to internal security and operational procedures, be fully conversant with the online system and the operation of all types of gaming machines, ancillary machines and other equipment.
- Knowing thoroughly the various games played on slot machines, assisting customers to understand and play on slot machines.
- Attending promptly to any requests by customers and reporting customer-related incidents to the appropriate management.
- Diagnosing and rectifying malfunctions on any gaming machines, ancillary machines and other equipment including stacker / bills validator, reporting any malfunction and consequent repairs carried out.
- Attending to payments as required, taking meter readings as required, carrying out regular and event-related servicing of all types of gaming machines, ancillary machines and other equipment.
- Participating in the slot machines count, maintaining security in the slot machines area, and performing related tasks when required.
- Ensuring sound, accurate and systematic record-keeping of all aspects of the shift.
- Ensuring that proper shift handovers are conducted at the beginning and the end of your shift.
The ideal candidate will be in possession of the following; however, training will be provided:
- Diploma in Engineering (Electronics) or related courses in Electronics.
- Previous casino experience but not mandatory.
- Prior formal training in the repair of a variety of electrical, mechanical and electronic equipment.
- Electrical and electronic knowledge of casino equipment.
- Excellent communication skills in English are a must.
