Job Description
We are looking for a full time, ICT Administrator who is highly motivated and passionate about information technology to join us at our offices in Qormi.
Within our multicultural environment, the chosen candidate will be exposed to a myriad of technologies whilst working on projects and will also provide day-to-day support and maintenance of the ICT infrastructure.
We offer all of our employees a great work-life balance, by providing the flexibility of working from the office and from home in Malta.
Key responsibilities:
- Support the IT strategy in order to help the company meet its goals and long-term vision.
- Provide support to internal users via a ticketing system; both local and remote.
- Provide out-of-office hours support through an on-call rotation system.
- Install, configure and maintain IT hardware and software across various platforms.
- Develop and maintain technical documentation.
- Monitor proactively IT assets.
- Support the infrastructure; including servers and networking devices.
- Follow infrastructure and information security best practices.
- Educate our internal users on IT policies and best practices.
- Liaise with vendors and other 3rd parties.
- Take ownership of tasks and projects assigned to you by the ICT Manager – EU.
- Take part in a rotating on-call system to assist during out-of-office hours, receiving compensation in the form of an added allowance.
Skills, knowledge and expertise:
- Ideally in possession of a diploma or a bachelor’s degree in the IT field.
- Have a minimum of 3 years experience in a similar role.
- Professional working proficiency in the English language.
- Be eager to learn new technologies.
- Have an analytic mindset and be attentive to detail.
Bonus skills / certifications (the following would be an advantage to have):
- Vendor certifications (e.g. A+, CCNA, Microsoft, ITIL.)
- Experience with Linux.
- Experience with Windows servers.
- Experience with Virtualization.
What distinguishes us from others?
- Job satisfaction: At Besedo we take pride in working as teams that protect millions of users from scammers. Our work makes the internet a safer place to be!
- Career opportunities and rewards: We encourage personal and professional growth and in addition, we also have a company bonus to reward the efforts of our teams.
- Caring culture: Our managers and employees care and actively support each other. Join us in Malta and we will become your support network.
- Flexible shifts: Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies. We offer flexible shifts to ensure work-life balance.
- Remote working: Embrace the freedom of working from the comfort of your own home in Malta. We also offer the option to work remotely from abroad for a few weeks within the EU per year.
- Health insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support.
About Besedo
Besedo is a Swedish company with offices in six locations worldwide. We specialize in providing content moderation solutions to leading online marketplaces, dating sites, and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services. As a multicultural company, our employees collectively speak 25+ different languages, reflecting our diverse and inclusive work environment.
Join our team and embark on a rewarding journey to make the Internet safer for everyone!
Grow with trust – grow with us
‘The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.’
