Job Description
Position
Responsible for the basic maintenance, general upkeep, and preventative checks of long-let apartments.
Summary
The General Maintenance Operative role is customer-centred with responsibilities surrounding new and existing tenants, feedback from current tenants and solution handling.
The General Maintenance Operative’s responsibilities include basic troubleshooting and managing preventive maintenance by coordinating repairs and when needed, liaising with external service providers.
The successful candidate is also responsible for coordinating with the housekeepers, ensuring that tasks of the day are being carried out.
Essential duties and responsibilities include but are not limited to the following:
- Primary troubleshooting of any faults within the apartments.
- Carrying out repairs, maintenance, and general upkeep of apartments.
- Liaising with suppliers are service providers.
- Keeping customer satisfaction at the core of all services offered.
- Managing water and electricity readings.
- Supporting tenants in using electronic keys and maintaining the electronic access system.
- Managing laundry and consumables.
- Monitoring and execution of preventive maintenance.
- Assisting in the proper execution and recording of data of the Company’s SOPs related to ISO.
- Inspection of apartments.
- Preparation of apartments for new tenants.
The ideal candidate should:
- Have a minimum of 3 years experience in a similar role.
- Be motivated and able to work on his/her own initiative, unsupervised and part of a team whilst adhering to deadlines.
- Maintenance repair skills. Knowledge of water and electricity maintenance will be considered an asset.
- Have excellent interpersonal skills and able to multi-task.
- Good oral and written communication skills.
- Clean driving license and police conduct report.
- Valid working permit.
