Job Description
AC Hotels by Marriott St. Julians is looking to recruit a Front Office Agent.
The primary responsibilities include but are not limited to:
- Welcoming and greeting guests
- Perform all check-in and check-out tasks
- Registering and managing guest reservations
- Providing information about rooms, rates and amenities
- Processing payment types such as room charges, cash, checks, debit, or credit card
- Handle and manage any queries before, during, and after the guest’s stay
- Collaborate closely with other departments to ensure smooth and effective communication
Requirements and skills:
- Good communication skills in English. Any other language would be an asset
- Knowledge of Opera software is advantageous; however, training will be provided
- Positivity and friendly approach
- Self-motivated and responsible
- Proven experience in similar front-office positions
- Applicants must be citizens of Malta or the EU, or residents of Malta or holding a valid permit to work in Malta
