Job Description
A. von Brockdorff Services Ltd is a well-established DMC that has been in operation for over 25 years. We are searching for a Groups and Events Manager.
Reporting directly to the General Manager, the position is a management position with duties that will include but are not limited to
- Seeing all requests in a prompt manner.
- Creating innovative proposals and quotes showcasing our knowledge of our islands.
- Maintaining strong supplier relationships whilst continuously exploring new ideas, products and suppliers.
- Following up on all requests to ensure that we can increase our group confirmation rate.
- Tracking deposit deadlines and ensuring clients do not miss such deadlines so in turn, we can pay our suppliers on time.
- Preparing all contracts and necessary documentation required for groups.
- Acting as the main contact for multiple groups simultaneously, whilst coordinating all aspects of multiple programmes with our suppliers.
- Overseeing the full event from arrival to departure and ensuring a smooth operation.
- Issuing final invoices for groups and chasing suppliers for invoices.
- Conducting post-event follow-ups and maintaining relationships with the client to try to attract future business.
- Hosting and planning of site inspections and FAM trips where necessary.
- Acting as a senior member of the team – providing knowledge and experience.
- Availability to travel when required.
- Assisting on social media and other marketing platforms.
- Other responsibilities where required.
Working hours are Monday to Friday from 08:30 to 17:00, however, considering that this is a management position within the events industry, one will need to work as required on public holidays / weekends / evenings.
Requirements
- Previous experience within the local tourism industry is a must.
- Previous experience organizing events is a must.
- Sales and customer-facing experience required.
- Must possess great communication skills in English – both verbal and written.
- The ability to speak Italian and/or any other languages will be considered a strong asset.
- Must have a minimum diploma level of education.
- Comfortable using MS Office.
- Able to work independently and within a team.
- Must possess great time management skills and have an eye for detail.
- Positive and bubbly character desired.
- Ability to travel if required.
- A valid driving license and use of own car is required.
