Job Description
Job Profile
Vista has a global reach with operational hubs across the globe and an expert workforce of over 4,000 aviation professionals. Vista’s fast-paced growth and its relationship with the best partner operators open the door to lifelong career opportunities across the group – to create the best service in business aviation, in every region in the world.
We are currently looking for a Receptionist to be the main point of contact for any visitors to our Malta Headquarters.
Your Responsibilities
- Acting as an ambassador for VistaJet and the main point of contact for any visitor to VistaJet.
- Providing VIP treatment to exceed the expectations of all visitors and telephone or email enquiries.
- Develop and maintain excellent relations with all visitors and employees.
- Responding in a knowledgeable, professional and timely manner to all telephone and email enquiries.
- Updating and Maintaining meeting room calendars and scheduling meetings accordingly.
- Booking taxis and assisting with other visitor requests as required.
- Arranging couriers and being responsible for the distribution of mail to departments.
- Ensuring that the reception environment is well maintained, presentable and safe at all times.
- Demonstrating a flexible approach in terms of operational requirements and supporting the Office Manager with additional tasks as required.
- Provide ad-hoc administrative support to other departments as required.
Required Skills, Qualifications, and Experience
- At least 1 year experience in a high-end front-of-house or customer service role where you have demonstrated your ability to provide exceptionally high service to all visitors and colleagues alike.
- Immaculate presentation and a professional manner at all times.
- Clear communication skills, both written and verbally, with an excellent telephone manner.
- Willingness to go the extra mile and carry out a variety of tasks as necessitated by a growing business.
- A calm attitude when working under pressure to deal with difficult situations or juggle tasks.
- Excellent organisational skills, a keen eye for detail and the ability to manage their time effectively.
