Job Description
Marina Hotel Corinthia Beach Resort is seeking to recruit an ambitious, determined and highly motivated individual who is willing to embark on a career in hospitality. Reporting directly to the Front Office Manager, this position requires an individual with a proven track record as a Front Office Agent within the hospitality industry.
Scope and Purpose:
- Manning the reception desk and greeting guests upon arrival.
- Processing arrivals and departures in line with Company standards.
- Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may arise.
- Handling any queries in a friendly and efficient manner and taking the necessary action when required.
- Ensuring VIP allocations are made, and amenities arranged.
- Fulfilling all guests’ needs and requirements.
- Delivering outstanding customer care service.
Entry Requirements:
- Possess ITS qualification or equivalent.
- Have good administrative skills, be computer literate and ideally conversant with Opera.
- Have previous experience in a Front Office department.
- Possess excellent verbal and written communication skills in English and ideally in another European language.
- Have exceptional customer care skills.
- Be logical, accurate and able to multi-task.
- Be well-organized and possess good time management skills.
- Be able to work in a dynamic environment.
- Be self-motivated, able to work under pressure and adhere to deadlines.
- Demonstrate a flexible attitude towards working patterns including working night shifts.
- Be distinctive, professional and have a warm personality.
We Offer:
- Welcoming and fun environment.
- Meals on duty.
- Health insurance cover.
- Interesting career opportunity and professional growth.
Candidates are requested to submit their CV by e-mail to the Human Resources department via the apply button below.
