Job Description
Elmo Insurance Limited is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified staff, and a personalised service to our customers, we will ensure that the expectations of our shareholders, reinsurers, customers and staff are fully met, and that the company contributes to the economy and insurance market in Malta.
At Elmo Insurance, we rely on our IT systems to help our business reach and succeed with clients. We’re seeking an IT Systems Administrator who is eager to use and grow his or her technological knowledge.
Objectives of this role
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Handle business-critical IT tasks and systems.
- Nurture dependable IT infrastructure and networking that’s always up and running.
- Liaising with 3rd party Suppliers to provide problem resolution and improvements.
Main duties and responsibilities
- Manage user account creation and termination.
- Install new server hardware and software per standardized documentation.
- Document tasks performed.
- Supporting the Company’s communications assets, such as telephony and mobile devices.
- Configures, and troubleshoots desktop application deployments and infrastructure upgrades.
- Troubleshoot desktop environmental issues.
- Conduct day-to-day system administration.
- Support desktop software i.e. Outlook, Word, Excel etc.
- Maintain a constant level of support to all offices.
- Responsible for IT inventory management and maintaining adequate stock of consumables.
- Troubleshoot networks.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for client / server / storage / network devices.
- Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
Preferred skills and qualifications
- Remote access technologies.
- Backup / business continuity solutions.
- Technology exam and certification completion such as M365 and Azure and LPIC would be considered an asset.
- Ability to perform basic Windows network administration (DNS, WINS, DHCP).
- Ability to document tasks performed and comply with established technical and security procedures.
- Knowledge of Active Directory group concepts and policies;
- Basic level of network troubleshooting and analysis.
- Experienced in providing help desk support / IT support.
- Microsoft 365 experience.
- Maintains and administers applications, operating systems, and hardware related to Linux Workstation / Server based operating systems.
The right applicant will be offered an attractive salary, a high-quality working environment, career development and learning opportunities, summer reduced hours, and a familial culture.
Elmo Insurance Limited (C-3500) is registered in Malta. Authorised to carry on general insurance business in terms of the Insurance Business Act (Chapter 403 of the Laws of Malta) and regulated by the Malta Financial Services Authority.
