Job Description
As a Sales Advisor, you will play a pivotal role in delivering exceptional customer service, using your product knowledge in this department to build lasting customer relationships and achieve business goals while embodying the values of our company.
Vacancies are offered on a full-time indefinite basis.
Vacancies are available in the following departments
- Streetwear
- Beauty
- Eyewear and accessories
- Men sartorial
- Contemporary womenswear
- Luxury womenswear
Essential duties and responsibilities
- Provide personalized, world-class customer service to exceed customer expectations and foster brand loyalty
- Demonstrate exceptional product knowledge to assist customers in making informed purchasing decisions
- Utilize strong organizational skills to ensure smooth operation of the shop floor, including merchandise presentation and inventory management
- Remain calm and composed under pressure, handling customer inquiries, complaints, and transactions efficiently and professionally
- Collaborate effectively with colleagues as part of a cohesive team, contributing to a supportive and uplifting work environment
- Thrive on the excitement of achieving sales targets, consistently striving to meet and exceed set goals
- Actively engage with customers to drive sales and maximize revenue opportunities
Qualifications and experiences
- Passion for customer service: Genuine enthusiasm for providing exceptional service and creating memorable customer experiences
- Organizational skills: Strong ability to maintain order and efficiency on the shop floor
- Resilience: Ability to remain optimistic and overcome challenges with a positive attitude
- Collaboration: Enjoy working as part of a team and contributing to a harmonious work environment
- Sales drive: Motivated by achieving sales targets and maximizing revenue opportunities
Attributes
- Passion for excellence: Demonstrates genuine enthusiasm for delivering exceptional service and creating memorable experiences for customers
- Empathy: Has a deep understanding of customer perspectives and can empathize with their needs, ensuring personalized and empathetic interactions
- Sales focus: Demonstrates a results-driven mindset and enjoys the excitement of achieving sales targets, employing proactive strategies to maximize revenue opportunities
- Customer-centric approach: Prioritizes the needs and preferences of customers, consistently delivering personalized service and exceeding their expectations
- Product knowledge: Shows a keen interest in learning about products and staying updated on industry trends, using this knowledge to enhance the shopping experience for customers
Kindly specify your preferred department in your communication.
