Job Description
A full handover of responsibilities and software training will be provided.
Job Responsibilities
- The ideal person for the role is a flexible problem solver with strong communication skills and a detail-oriented mindset. He/she preferably has prior experience in an administrative capacity within the accounts department. Multitasking and the ability to work under pressure are essential qualities to bring to the position.
- Carrying out general office duties, performing accounting functions, overseeing operational efficiency, communicating effectively, and aiding in tactical planning.
- Achieving organizational goals while maintaining an efficient, productive, and positively cultured office.
Duties
- Scanning and filing of customer sales invoices.
- Receiving and answering all general emails and inquiries (such as complaints, sales, purchases and exchanges) and passing them on to the respective departments.
- Managing and following up on website orders.
- Handling of cash, invoices and credit notes and preparation of bank deposits.
- Inputting and updating of customers’ incoming payments from bank statements into our accounting software daily.
- Issuing customer statements on a fortnightly basis.
- Dealing with customers’ queries.
- General office upkeeping.
- Reception duties when the need arises.
Skills
- Proven administrative experience.
- Knowledge of accounts.
- Excellent written and verbal communication skills.
- Strong time-management skills and multitasking ability.
- Proficient in Microsoft Office and eager to learn new software and systems.
- Solid interpersonal skills.
- Team player.
