Customer Care Representative / Receptionist

  • Basis:  Full-Time
  • Closing Date:  11 Nov, 2018
  • Job Ref:  KMP-37960

Job Description

Maypole is a family run group of businesses operating within the manufacturing and distribution of food products and is seeking to recruit the services of a full-time Customer Care representative / Receptionist

The chosen candidate will be responsible for:

  • The day-to-day administration duties including the handling of all internal / external calls;
  • Customer follow-ups and any daily bookings;
  • Achieving and maintaining an extensive knowledge of our products and the skills to sell;
  • Identifying and assessing customers’ needs to achieve satisfaction;
  • Registering and follow up complaints.

The successful applicant must:

  • Be trustworthy, polite and organised;
  • Pay attention to detail and ensure efficiency;
  • Be able to work on a roster basis from Monday to Sunday;
  • Be computer literate and proficient especially in MS Office application;
  • Have great energy, charisma and a positive mind-set.