Personalisation & Process Engineer

  • Basis:  Full-Time
  • Closing Date:  11 Aug, 2018
  • Job Ref:  KMP-35024

Job Description

The Personalisation Technician is a role that contributes to setting up, thereafter programming and optimising the personalisation systems. The role forms part of a team on one cell/line on a shift, within the PAT business unit. Working closely with the Process Manager & FLMs, providing technical support, ways of improving quality, cost and deliveries and developing personalisation queries and forecasting.

Main Areas of Responsibility

  • Provide and maintain personalisation printing software, programs and hardware.
  • Provide Microsoft data for the shop floor using secure database interactions.
  • Run and analyse the planning programme for Microsoft including forecasting for future sales.
  • Set up, configure, and act as on site administrator for multiple secure numbering systems using different database structures.
  • Administer and control the administration of Microsoft PID key data
  • Liaise with central IS and third parties with respect to new systems and integration between different hardwares.
  • Assist and work with customers on new projects, parts and products
  • Support product engineers and R&D with new product introduction
  • Assist and support Sales Dept, Planning and Production in any technical areas of personalisation.
  • Develop new methods for efficiency gains within the production environment.
  • Aid the deployment of a full scale factory ERP.
  • Support Personalisation FLM with day to day activities. (e.g. Reports, production support, etc.)

Key Performance Indicators

  • Attendance of self
  • Reporting / resolving Safety and Security near miss reports within area
  • Contribute to maintain OEE at target levels
  • Personalisation and customer OTIF
  • Workplace organisation standard – always tour ready
  • Adhere with Operational Excellence levels achieved within area accountable of
  • Continual improvement of printing and inspection hardware for increased yields

Knowledge, Skill & Experience

  • Knowledge of various operating systems including legacy ones
  • Knowledge and capability on object orientated languages, C# preferred
  • Knowledge of .net scripting techniques
  • Database knowledge, SQL minimum, other structures advantageous
  • Experience setting up hardware systems and their associated software
  • Knowledge of camera based inspection systems a plus
  • Strong ability in mathematics
  • Undergraduate in IT, Engineering or related discipline
  • High proficiency in Microsoft Office
  • Experience integrating hardware and software


  • Excellent analytical skills
  • Ability to understand and manipulate data of complex numeric setup
  • Ability to work in high pressure environment
  • Ability to ensure compliance to company procedures
  • Good communicating skills
  • Positive attitude with a desire to develop
  • A desire to meet and exceed customer expectations in QCD
  • Continuous improvement drive
  • Problem Solving ability
  • Flexibility and adaptability
  • Ability to live by the DLR values as routine

Unspecified Duties:
This job description reflects immediate requirements and objectives of the post. The successful candidate will be expected to provide ongoing technical support to a growing department and as such new duties may arise as needs change.