CRM Executive

  • Basis:  Full-Time
  • Closing Date:  13 Jul, 2019
  • Job Ref:  KMP-45440

Job Description

Job Purpose:
Do you have a passion for CRM? Are you dedicated to ensure that players enjoy every moment of their casino experience? If you answered yes, we welcome you onto our team of Wishmaker ambassadors. As the CRM Executive you will be responsible for the execution of campaigns towards the existing Wishmaker customer base, using our innovative gamified platform / product. Reporting to the CRM and Retention Manager you will hold an essential role within the team and have the opportunity to bring forward your own ideas in a highly creative environment.

Main Responsibilities:

  • Execution of marketing campaigns towards existing customers, liaising with multiple teams ensuring that they are executed on time and within brand
  • Ensuring all promotional content and T&C’s are compliant, within brand guidelines and uploaded on site in a timely
  • Creation of all communication channels (Newsletter, SMS, Inbox and Push) towards existing customers across multiple markets and
  • Quality assurance and A/B testing of all
  • Actively maintain the campaign and communications calendar in order to keep stake holders up to date ensuring all campaigns are executed on
  • Keep up to date with new game releases and 3rd party
  • Analyse campaign outcome together with CRM and Retention Manager and come up with ideas for
  • Other related tasks assigned by CRM and retention
  • Assist the Casino Manager with game lobby management from time to

Knowledge, skills and experience required:

  • 1-2 years’ experience in the iGaming industry within a campaign coordination, content or email marketing role
  • Ability to communicate effectively in the English language, both orally and in writing is a must
  • Proficiency in the Finnish or German language would be considered an asset
  • Methodical, organised and have an analytical
  • Able to take initiative and achieve
  • Creative, innovative and have a keen eye for

Wishmaker Casino is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. In addition to a competitive salary, an employee benefits package is being offered for this role.