VJ Salomone Limited

ICT Junior Support Executive

  • Basis:  Full-Time
  • Closing Date:  18 Feb, 2023
  • Job Ref:  KMP-78826

Job Description

About the Company
The VJ Salomone Group history spans just over a century, and has, over the years, represented some of the most recognisable brands in the world.

While VJ Salomone has grown and diversified, it has remained a strongly knit family-run business. The third-generation directors still embrace the ethos and guiding spirit of the founders and firmly believe that long-term business relationships are built on sound ethical values and mutual trust. This approach has enabled the Group to cement long-lasting relationships with its stakeholders, including its principals and customers, as well as its professional workforce.

The Group owns and operates state-of-the-art warehouses and offices which employ the latest technology and systems to ensure that the VJ Salomone Group is ahead of its competitors in the Maltese market.

Job type: Full-time, permanent
Location: Marsa / Handaq

Our ICT department is a vibrant team of bright individuals, which encourages creativity and team effort. As an ICT Executive, you will report to the ICT Manager and will have a collaborative role, with the right balance between group-based tasks and project-based work. This role will give you the opportunity to grow your talent and propose new ideas to drive the company forward.

If you have a flare for innovation, you will excel at identifying software and hardware alternatives for handling present and future requirements. The end-user support aspect calls for excellent communication and problem-solving skills, and a flexible, can-do attitude to understand, resolve, and implement solutions to support the needs of the group companies and the varied professional industries within which they operate.

Duties and Responsibilities:

  • Troubleshoot and assist in basic computer / printer issues.
  • Configure and install workstations with the company’s software applications.
  • Troubleshoot, identify, and rectify any software problems liaising with program vendors wherever necessary.
  • Install, maintain, and upgrade the company’s application software.
  • Provide additional support to IT users within all departments of the company.
  • Provide support to office staff mainly on the company’s ERP systems, Sales Force systems, as well as Office 365 and work closely with the end users.
  • Maintain the company’s devices.
  • Assist with any other departmental jobs as may be required from time to time and as may arise as a result of the development and growth of the department.

Required Qualifications, Experience and Skills:

  • Be qualified in IT at certificate / diploma level.
  • Be familiar with various operating systems and platforms.
  • Possess a good command of written and spoken English.
  • Possess a right to work and reside in Malta.
  • Possess a valid Maltese driving license.
  • Have excellent communication and interpersonal skills.
  • Be able to work in a team.
  • Be able to prioritize and execute tasks in a high-pressure environment.
  • Possess efficient organizational skills.
  • Be motivated towards assisting the department towards achieving its established targets.

The employment package includes a competitive salary and benefits, commensurate with the role. The chosen candidate may be required to travel during the working day (fuel / wear and tear allowance provided).