Videoslots Ltd

IT Support Administrator

  • Basis:  Full-Time
  • Closing Date:  15 Jun, 2023
  • Job Ref:  KMP-82082

Job Description

If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator!

Minimum requirements:

  • IT-related certifications and / or academic background.
  • Experience as an IT professional.
  • Analytical, troubleshooting and organizational skills.
  • Proactive attitude to problem-solving.
  • Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels.
  • Windows networking and desktop support.

Nice to have:

  • Outgoing personality with good communication skills.
  • A genuine interest in supporting people and finding solutions.

Role’s responsibilities:

  • As an IT Support Administrator, you’ll be part of the Infrastructure and Security department which is responsible for the 24/7 technology operations of Videoslots.
  • You’ll be responsible to install, configure, diagnose, repair and upgrade computer systems.

Your main tasks will be:  

  • Act as the first line of support to end-users.
  • Document technical issues and solutions.
  • Install, diagnose, repair, maintain and upgrade hardware / equipment / security systems .
  • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices .
  • Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching .
  • Administer physical and virtual servers with Windows Server 2012.
  • Manage the physical environment of the server racks.
  • Monitor and maintain networks to ensure security throughout the infrastructure.
  • Manage an access control system.
  • Maintain an asset inventory system .
  • Maintain server asset management.
  • Manage spares and stock levels.

Employee benefits: 

  • Private health insurance .
  • Free breakfast and lunch.
  • Wellness allowance  .
  • Birthday leave .
  • Company and team building events .
  • Relocation package to Malta including flight and 2 weeks of accommodation .

Our recruitment process: 

  • Interview with our TA Specialist .
  • Online assessment (if applicable) .
  • Final interview with the Hiring Manager(s) .
  • Reference check and police conduct.