Job Description
We are currently seeking a Receptionist to join our team.
The Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Role and Responsibilities
- Welcoming and registering guests.
- Carrying out the receptionist’s daily administration work, including incoming calls.
- Compiling attendance report.
- Taking bookings for customer’s transport and the restaurant.
- Ensuring upkeep of the reception area.
- Ensuring that electronic equipment is in good working order and report any malfunctions.
- The Receptionist role is based on a shift basis which include Night shift and weekends, so flexibility is a must.
- The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift between casinos if the need arises.
Person Specification (Skills / Knowledge / Experience / Attitude)
- The chosen applicant will be expected to possess excellent customer service skills.
- Good knowledge of Microsoft applications.
- He / She will need to have excellent command of English, additional Maltese and Italian speaking will be considered an asset.
- Be a team player.
- A flexible approach to work.
Candidates with qualifications in Front Office Operation and or previous work experience in a similar role will be given preference.