Tumas Gaming


  • Basis:  Full-Time
  • Closing Date:  02 Oct, 2021
  • Job Ref:  KMP-63880

Job Description

Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

The role
To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company policies and relevant sections of the Malta Gaming Authority Act.

Duties will include

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security-conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all customers.
  • To double-check customer information on the internal module.
  • AML awareness.

The ideal candidate should possess

  • Exceptional communicational skills.
  • Highly organized and a flexible approach to work.
  • Previous work experience.
  • Able to work independently and as part of a team.
  • Good knowledge of Ms Excel.
  • Good knowledge of gaming.
  • Good knowledge of compliance procedures.
  • He / she will need to have an excellent command of English, additional Maltese and Italian speaking will be considered an asset;