Waiter / Waitress

  • Basis:  Full-Time
  • Closing Date:  15 Jun, 2019
  • Job Ref:  KMP-44568

Job Description

The Role
The newest project which customers can experience is a high-end food and beverage outlet named The Thirsty Lawyer, located in The Gut, Strait Street, Valletta. The establishment offers two concept bars, a main dining room area, a VIP private dining room, and two other private lounge areas. Our concept is simple: by combining the creative flow of our chefs and mixologists, who will transform your lunch, dinner, and drinks into a unique concept experience.

Here at The Thirsty Lawyer, we are looking for a Waiter / Waitress, to be responsible for taking orders and acting as hosts to guests, thus delivering an excellent guest experience. The goal is to maximise sales and revenue through customer satisfaction and employee engagement.

Key Tasks & Responsibilities

  • Hosts guests at their table
  • Provides excellent wait service to ensure guest satisfaction
  • Takes customer orders accurately and efficiently
  • Makes menu recommendations, answers questions and shares additional information on the food, drinks and cocktails menus with guests
  • Communicates with kitchen and bar teams regarding food and beverage orders
  • Adheres to training and all safety, sanitation, and food and beverage serving requirements
  • Maintains guest satisfaction by acquiring feedback from guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas and developing new concepts to ensure customer satisfaction and repeat business

Skills

  • Clear written and verbal communication in Maltese and English
  • Able to work in a fast paced environment
  • Able to multitask various front of house duties
  • Credentials in food handling

Personal Attributes

  • Teamwork oriented
  • Patient and polite attitude
  • Customer and business focused at all times
  • Excellent interpersonal and communication skills
  • A self-motivated, highly driven and proactive individual