Job Description
The role we are offering is in our Malta office and is primarily focused on the local market. The Growth Executive shall be responsible for answering all incoming requests, updating the software systems, informing the clients about the web shop’s capabilities and liaising with our supplier partners.
The Engineer title is applicable only to candidates with a B.Eng from any recognized institution.
What TCC offers:
- Uncapped, per client, growth based commission scheme.
- Commission based on the net profit after tax of the company.
- Generous vehicle usage rate.
- Company mobile SIM.
- Company laptop.
- The chance to build a career rather than just a job.
- €15,000 – €30,000 according to experience and qualifications excluding the commission.
Responsibilities include but are not limited to:
- Respond to inquiries promptly using software tools, emails, and phone calls.
- Providing the customer with a personalized experience by explaining website functionality on the phone, emails and using teams.
- Managing customer relationships.
- Visiting customers to form long lasting relationships by illustrating the company concept as well as explaining website functionality
- Organizing workshops or demos at the customer.
- Liaising with suppliers in relation to opportunities.
- Performing costings on non-codified items.
- Submitting quotes to customers.
- Support other members of the team from time to time.
- Maintaining customer database.
Characteristics of who we are looking for:
- A self-starter who is energetic with a can-do attitude.
- Drive to complete tasks using honest and compassionate customer-facing tactics.
- Strong command of Maltese and English.
- Possess a driving license and their own means of transportation.
- Computer literate and strong command of Microsoft Office suite.
- Able to navigate websites with filters and many settings.
