Stellantis Insurance

IT Operations Analyst

  • Basis:  Full-Time (Remote)
  • Closing Date:  17 Feb, 2023
  • Job Ref:  KMP-78815

Job Description

We are currently seeking an IT Operations Analyst to join the team.

The role:

  • First and second-line support on hardware and software applications;
  • Troubleshooting IT issues, proposing solutions and escalating where required;
  • Management and configuration of end-user equipment;
  • Logical security management and access control;
  • Incident and change requests management;
  • Follow and report on various monthly KPIs;
  • Configuration, maintenance and evolution of IT systems;
  • Coordination with various teams (internal and external) on various IT and business processes;
  • Management and maintenance of business reports (BI and SQL);
  • Local network and server management;
  • Generate, maintain and periodically revise documentation related to systems and processes.

The ideal candidate should:

  • Have a university degree in IT or similar;
  • Be fluent in English;
  • Be able to work independently and as part of a team;
  • Experience in BI and SQL will be considered an asset;
  • Experience in a similar role will be advantageous.

The role is hybrid and the applicant must be based in Malta.