STC Higher Education

Administration Officer

  • Basis:  Full-Time (Reduced)
  • Closing Date:  24 Dec, 2021
  • Job Ref:  KMP-66657

Job Description

We are looking to recruit an Administration Officer to join our growing team on a full-time basis (to start with reduced hours). This is a dynamic role that requires an energetic individual who is motivated to work within the education sector.

The selected applicant needs to be detailed-oriented and have the ability to work well in a team and with all levels of management.

Key Responsibilities:

  • Data inputting, scanning, photocopying, and the day-to-day operational duties of an office which is service-oriented whose function is to ensure the appropriate support both to management, student and parents at all times.
  • Preparation and coordination of all the necessary documentation in connection with registrations and examinations as requested by educational providers.
  • Examination’s arrangement. This work includes the preparation of seating plans, door lists, candidate’s lists, invigilator’s reports, students training, online invigilation in necessary cases, request for payments and any other related tasks.
  • Updating students’ portals with timetables, course contents, course material, assessments dates and results on the School Management system.
  • Management of plagiarism software (currently turn-it-in), which includes the registration of all students on the software for each and every module that the student has been registered with our service providers.
  • Generation and analysis of plagiarism reports which are made available to lecturers and service providers.
  • Liaising with scheduling, academic leaders and welfare officer when the need arises.
  • Answering incoming calls, taking messages, and redirecting calls as required.
  • Assist in receiving payments and preparing receipts.
  • Communicate with internal and external stakeholders (school, staff, parents, students, and other people), provide information and advice in line with school programmes.
  • Scheduling and attending meetings with students, lecturers or parents.
  • Keep library updated.
  • Create Microsoft Teams for modules and keep them updated with the relevant information.
  • Monitoring student attendance and identifying students with low attendance.
  • Other responsibilities assigned by the Line Manager.

Qualifications and Experience:

  • Higher education studies in a related field.
  • Good knowledge of Office software applications.
  • Proven experience of working within an office environment.

Key Skills:

  • Highly organised.
  • Fluent in both written and spoken English.
  • Demonstrate attention to detail.
  • High sense of customer service.
  • Good communication skills.
  • Excellent IT skills.
  • Proficiency in Microsoft Excel, Word and PowerPoint.
  • Ability to work on one’s own initiative and work well within a team.