Store Manager (Gozo)

  • Basis:  Full-Time
  • Closing Date:  26 Jun, 2022
  • Job Ref:  KMP-72536

Job Description

This position contributes to Starbucks’ success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks’ guiding principles.

We are currently looking for a full-time Store Manager to work in our new outlet in Gozo! If you are ready for this challenge and you fit with the below profile, then we are ready to give you a chance to work with the US!

The Store Manager is required to

  • Inspire great performance by demonstrating a passion for our culture, coffee, and customers.
  • Regularly exercise initiative in managing the overall operation of the store.
  • Manage and coach store partners to improve their performance.
  • Be a leader of people.
  • Ensure customer satisfaction and product quality.
  • Have full awareness of the store’s financial performance and manage their business accordingly.
  • Ensure compliance regarding all relevant health and safety and security policies.
  • As part of this, they will be accountable for all store audit performance.

Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following behaviours:

  • Achieving results.
  • Identifies store growth opportunities and creates action plans to achieve sales budgets and increase profitability.
  • Regularly analyses data and leverages observations in-store to inform decision-making that improves both the customer experience and overall store performance.
  • Effectively uses forecasting and scheduling tools to manage labour within required budgets.
  • Recruitment of a world-class and diverse workforce that meets the store’s needs.
  • Accountable for ensuring all partners are trained to company standards.
  • Monitors all cash handling and cash register functions to ensure accuracy and consistency.
  • Leverages all existing tools, resources, programs, and frameworks to achieve operational excellence.
  • Cascades rollouts of new initiatives to enable operational excellence and drive business results.
  • Identifies and prioritises communications, uses discretion to filter to their team, and then communicates messages clearly and concisely to maintain optimum operational efficiency and engagement with the wider business.

Compliance with health and safety standards, with the best working, practices that are maintained to the highest standard and consentingly monitored.