Account & Product Manager

  • Basis:  Full-Time
  • Closing Date:  28 Jun, 2019
  • Job Ref:  KMP-45495

Job Description

Summary
Account and Product Manager is responsible for an efficient management and execution of the assigned projects’ internal bid process generating effective results in terms of market-compliant competitive proposals, state-of-the-art contracts and accurate internal financial modeling on the basis of standard templates and/or the customers contract in line with internal governing commercial, legal and financial standards, rules and guidelines.

After contract signature, he/she ensures the smooth and efficient delivery and transition into the fulfilment phase and is responsible for the accurate contract fulfilment, meeting or over-achieving the profitability and managing an excellent service delivery and customer relationship. In his/her role as customer commercial point of contact, he/she is responsible for commercial issue resolution and communication but also supports Operations on technical solution definition. He/she is handling / escalating commercial matters and overseeing key performance measures of the related accounts / contracts. After contract execution, he/she ensures contributions from all lessons learned and personal experience towards the continuous improvement of the covered pre- and post-sales process (standards, post mortem, disputes and profitability).

Your tasks

  • To promote a positive safety culture and to ensure that safety and quality policy is communicated / promoted and implemented within the organisation
  • To ensure that all elements of the SMS are properly implemented, maintained and continuously improved by fulfilling all SMS related duties and responsibilities as defined in SMS Manual
  • Number of successful disputes caused by different contract interpretation
  • Contracted business profitability budget achievement
  • To standardise and improve aircraft services processes
  • Contribute to achieve EBITDA as pre-calculated
  • Contribute to achieve free cash flow target
  • To control costs to ensure cost center budget savings

Your profile
The ideal candidate should:

  • Have a technical background such as planning or licensed staff
  • Have previous commercial background
  • Be able to multi-task and work under pressure
  • Be computer literate
  • Be able to communicate well in English
  • Be a good team player