Soreda Hotel

Debtors Controller

  • Basis:  Full-Time
  • Closing Date:  25 Feb, 2023
  • Job Ref:  KMP-79011

Job Description

The hotel is looking for a Debtors’ Controller who can work within the Accounts team.


  • Manage Accounts Receivable and ensure all debtors’ accounts are reconciled regularly.
  • Daily review of the Accounts Receivable ledger and monitor incoming payments.
  • Responsible for Ageing of Debtors and maintaining the same under control.
  • Responsible for all tour operator billing.
  • Liaise with the Reservations Manager as necessary.
  • Focus on minimising the Accounts Receivable outstanding balance.
  • Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
  • Review the guest ledger report daily and report discrepancies, ensuring check-in / check-out procedures are followed.
  • Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
  • Follow up on all overdue accounts.
  • Monitor any unallocated payments from customers.
  • Respond to and resolve customer queries and claims.
  • Reviewing Credit / Accounts Receivable operation and recommending / implementing improvements.
  • Other special duties as and when assigned.

Candidates should:

  • Be hardworking and honest with strong organisational skills to work in this role.
  • Have attention to detail with the ability to compile facts and figures.
  • Have command of the English language both written and verbal.
  • Proficient with MS Office (Excel / Word).
  • Preferably have experience with Roommaster or similar PMS.
  • Previous experience in the role is an asset.