Rental Representative

  • Basis:  Full-Time
  • Closing Date:  31 May, 2019
  • Job Ref:  KMP-44513

Job Description

Founded in 1912, Fremond Ltd. boasts one of the newest and largest fleets on the island operating Car rental and Leasing under the International SIXT Brand.

Ready for the next challenge?

In line with our growth plans we are currently seeking to fill the position of rental Representative to:

  • Create the optimal rental experience by maximising on sales and service opportunities for every customer
  • Greet customers professionally and prepare the rental agreement
  • Advise on and sell optional extras to the customer according to his/her needs
  • Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras
  • Make expert recommendations and present every product to every customer every time
  • Provide excellent customer service in all customer contact situations
  • Meet all sales and service standards
  • Maintain cleanliness and order in the office area
  • Handle customer complaints with professionalism and confidence
  • Complete daily lists and report to the Supervisor and Manager
  • Other job duties as assigned to meet the business needs
  • Handle all telephone and email inquiries in a friendly and helpful manner.

The Applicant:

  • Well presented
  • In possession of a valid driving licence
  • Have experience meeting sales targets
  • Have exceptional interpersonal and relationship building skills
  • Ability to follow defined service and sales processes
  • Demonstrate strong verbal and written communication skills
  • Strong organisational skills and the ability to multi-task
  • Must be able to work a flexible schedule including day and/or evening hours
  • Must have the ability to manage stressful or unusual situations in order to maintain good customer service
  • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
  • Must be at least 21 years old

If you feel that this role could potentially be the next step in your career development, you are invited to submit a letter of application accompanied by a detailed curriculum vitae