Do you have excellent verbal communication skills /exceptional people skills? Are you a responsible and a self-motivated person, able to work independently and as a team player? Then working at Xception Malta Ltd. (Rolling Geeks) might be just what you’re looking for. Be part of an exciting innovative tour concept of the 3 cities and Kalkara, making use of small electric car vehicles that tell guests where to drive, while explaining all there is to know about this rich historical area as they drive.
We are customer-led, service-driven, and offer a friendly and collaborative work environment.
- Greeting guests
- Taking bookings
- Filling in the paperwork and guiding guests through the tour
- Follow day to day office procedures
- Basic regular cleaning and maintenance of the vehicles
- Communicating with colleagues
- Problem solving
- Ensuring a positive customer experience while also promoting our additional products and services.
- Assist guests with information on local attractions, museums, restaurants etc.
- Report problems (technical or otherwise)
- Ensure the work area remains clean, organised and fully stocked
- Assist with requests and quotations for group bookings
- Assist in promotion of the tours
- Follow-through of leads to maximise potential sales
We are looking for:
- Dynamic, motivated and service minded person
- Flexible (working in shifts, also overtime from time to time)
- Friendly personality and high standard of customers’ approach
- Fluent in written and verbal English (any other language is a/an plus/asset)
- Computer literate in Microsoft Office – Word/Excel/PowerPoint
- Able to master new systems quickly
- Be in possession of a driving license
- Good organisation and communication skills
- Someone with attention to detail
- Someone who values integrity, accountability and exceptional customer service
- Multi tasking/ can handle more than one task/situation at the time and keeps control in stressful situations
- Practical working experience in a similar field is a plus
- Full time contract
- Training and a varied job within a young and dynamic team and enjoyable working atmosphere.
Let us help you make the most of your dynamic, enthusiastic personality in a fun and inviting environment. It’s all about exposing our beautiful 3 cities to tourists and earning a living, doing what you love!
Rolling Geeks – KMP-45550