Radisson Blu Resort & Spa Golden Sands

Reservations Agent

  • Basis:  Full-Time
  • Closing Date:  14 Dec, 2023
  • Job Ref:  KMP-86651

Job Description

Is BLU for you?

At the Radisson Blu Resort & Spa, Golden Sands we are looking for a Reservation Agent to join our dynamic team. It is a challenging opportunity for those who would like to advance their career within the hospitality industry.

Duties and responsibilities include but not limited to:

  • Being the primary point of contact for potential guests looking to book accommodation services.
  • Attending to customers queries which vary from room telephone conversations and email communication.
  • Offers high level of service to ensure memorable moments.
  • Processing direct reservations and reservations received from third parties and industry partners.
  • Communicating details effectively among all departments.
  • Ensuring internal processes and procedures are constantly adhered to.

The ideal candidate would possess the following attributes:

  • Logical, attentive to detail and able to multi-task.
  • Well-organised and practices good time management skills.
  • Motivated and willing to be part of a team.
  • Works under pressure and adheres to deadlines.
  • Sales oriented and customer focused.
  • Portray a professional image commensurate with the values of the Company.
  • Fluent in spoken and written English.
  • Computer proficient in word, excel and Opera reservations system.
  • Knowledgeable on Online bookings, Tour Operators and Corporate reservations handling.