Job Description
Premier Restaurants Malta, the operator of nine McDonald’s restaurants across the Maltese Islands, is seeking a Training Coordinator for its restaurant crew training programmes.
The Position
Reporting to the Training Manager, the Training Coordinator is responsible for elevating, hospitality and customer care in the restaurants, by delivering comprehensive programmes that enable restaurant crews to live up to the brand promise to make delicious feel-good moments easy for everyone.
The Training Coordinator supports the Training Manager in ensuring curriculum and training records are constantly updated, tracking and reporting training outcomes, coaching, motivating and inspiring teams, helping realise training projects and identifying training and development needs, to drive the most appropriate initiatives in line with staff and business needs.
In turn, the Training Coordinator benefits from internal support, opportunities to progress, and consistent, world-renowned McDonald’s certified training.
Premier Restaurants Malta
Premier Restaurants Malta is comprised of a team of more than 600 people. The company is part of Premier Capital plc, the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta and Romania, operating 174 restaurants thanks to 10,000 people. More than 150 million customers are served every year across the six markets. Premier Capital is the McDonald’s business within Hili Ventures, a group engaged in food service and retail, real estate and hospitality, shipping, engineering and technology in 11 countries across Europe and North Africa with a team of 11,000 people.
The Requirements
Candidates must demonstrate a propensity for sharing knowledge, supporting people to succeed through excellent communication and interpersonal skills, and inspiring others to deliver superior hospitality and customer care to guests. Experience in learning and development or education will be an asset.
This is a valuable opportunity for a team player aspiring to join an energetic team working to deliver the McDonald’s experience all day, every day.
