Palazzo Parisio

Food & Beverage Attendant

  • Basis:  Part-Time
  • Closing Date:  31 Oct, 2024
  • Job Ref:  KMP-94273

Job Description

We are looking for a skilled Food and Beverage Attendant to take orders and deliver food and beverages to our customers. The right candidate uplifts the dining experience. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Food and beverage responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Food & Beverage Attendant, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Ultimately, it is the duty of our Food and Beverage Attendant to provide an excellent overall dining experience for our guests.

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver bills and collect payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. private events)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements and skills

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Ikento POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts

  • Location:  Naxxar