National Lottery plc

Bingo Supervisor

  • Basis:  Full-Time
  • Closing Date:  14 Oct, 2022
  • Job Ref:  KMP-75791

Job Description

National Lottery Plc is currently recruiting a Bingo Supervisor to work at their Fairplay Bingo operation in Qawra, Malta.

The main duties and responsibilities are:

  • Managing the day-to-day operations of the whole bingo operation
  • Monitoring staff’s performance and motivating accordingly
  • Submitting the end-of-day balancing reports of the bingo activity
  • Performing counts and compiling the related reporting
  • Adhering to all company policies and procedures
  • Being the first point of contact with our customers and making sure they have the best experience in our shops
  • Handling queries and ensuring that any issues or disputes are reported to the Head of Department whenever needed
  • Ensuring the premises are always clean
  • Cash handling, which includes both receiving and paying out customers
  • Being knowledgeable of the different promotions available to our patrons

Talent profile:

  • Have previous experience in a similar role
  • Have excellent skills in English and Maltese
  • Be computer literate with an excellent command of office applications
  • Be available to work weekends and public holidays
  • Be outgoing and customer-oriented