Mconcepts, an established Maltese Comapny, mother to Mvintage and kikki.K, is looking for an enthusiastic and organised individual as a full-time Receptionist/Customer Support Officer to join its growing team at the new HQ. If you have a true passion for fashion and unparalleled customer focus, this could be the perfect opportunity for you!
Duties include but are not limited to:
Customer Care Duties:
- Handling all of the Mconcepts customer care support- emails, social media, online instant chat, customer phone calls and aftersales queries for Mvintage Jewellery, Mvintage Cafeteria and kikki.K.
Front Desk-Reception Duties:
- Taking outside calls and directing them to individuals internally
- Ordering of office supplies
- Handling of post
- Receiving deliveries
- Receiving office visitors
- Organising company events
- Organising and booking company travel engagements
Other Administrative Tasks Duties:
- Offer administrative support to internal employees in peak periods within the company calendar as requested.
- Experience in a previous administrative / front-desk role
- Ability to communicate clearly in written and verbal English
- Impressive organisational skills with great attention to detail
- A good level of computer literacy, such as use of emails, basic excel, and word
- Positive individual, who is willing to help and assist on several queries
- Problem solver, proactive with can-do-attitude
- Ability to work independently and meet deadlines
Mvintage – KMP-45509