Receptionist / Customer Support Officer

  • Basis:  Full-Time
  • Closing Date:  14 Jul, 2019
  • Job Ref:  KMP-45509

Job Description

Mconcepts, an established Maltese Comapny, mother to Mvintage and kikki.K, is looking for an enthusiastic and organised individual as a full-time Receptionist/Customer Support Officer to join its growing team at the new HQ. If you have a true passion for fashion and unparalleled customer focus, this could be the perfect opportunity for you!

Duties include but are not limited to:
Customer Care Duties:

  • Handling all of the Mconcepts customer care support- emails, social media, online instant chat, customer phone calls and aftersales queries for Mvintage Jewellery, Mvintage Cafeteria and kikki.K.

Front Desk-Reception Duties:

  • Taking outside calls and directing them to individuals internally
  • Ordering of office supplies
  • Handling of post
  • Receiving deliveries
  • Receiving office visitors
  • Organising company events
  • Organising and booking company travel engagements

Other Administrative Tasks Duties:

  • Offer administrative support to internal employees in peak periods within the company calendar as requested.

Requirements:

  • Experience in a previous administrative / front-desk role
  • Ability to communicate clearly in written and verbal English
  • Impressive organisational skills with great attention to detail
  • A good level of computer literacy, such as use of emails, basic excel, and word
  • Positive individual, who is willing to help and assist on several queries
  • Problem solver, proactive with can-do-attitude
  • Ability to work independently and meet deadlines