Front Desk Receptionist

  • Basis:  Full-Time
  • Closing Date:  02 Jan, 2020
  • Job Ref:  MML/FDR– 12/19

Job Description

Muscats Motors are seeking to employ a full-time Front Desk Receptionist, to attend the reception and showroom areas at all times and be the first point of contact to clients.

The Job:

  • To keep the reception area and showroom in good order at all times, including setting up of showroom vehicles, silent salesmen and vehicle chargers.
  • To report any noted maintenance matters to the sales manager immediately.
  • To manage the Muscats Motors inbox and respond accordingly within four (4) hours as to abide by franchise standards.
  • To answer all incoming calls in a courteous manner within 3 rings and re-direct to responsible person as required.
  • To meet and greet walk-in customers, keep them occupied until the next sales executive is available and make them feel comfortable, giving them the best customer experience.
  • To provide essential information about models and starting prices to prospective clients.
  • Fill in silent salesmen, marketing surveys, test drive logs and follow ups.
  • To assist in the checking and scanning of documents and contracts and prepare necessary documentation for Sales Manager / Executives.
  • To update showroom stocks, promote and sell accessories and branded goods.
  • To keep stationery promotional material up to date and in accordance with franchise standards (such as brochures, leaflets, business cards, etc).

Job Requirements:

  • O’ level standard of education.
  • ECDL considered an asset.
  • Excellent verbal and written communication skills in Maltese and English.
  • Experience working in a similar position will also be considered an asset.

About You:

  • Be highly organised, flexible and meticulous, with the ability to prioritise workload with minimal supervision.
  • Be able to work in a team and maintain relationships both internal and external.
  • Excellent communication and inter-personal skills.

Training will be given to the right candidate.