IT Governance Officer

  • Basis:  Full-Time (Hybrid)
  • Closing Date:  10 Aug, 2024
  • Job Ref:  KMP-92264

Job Description

Multitude is a listed European FinTech company, offering digital lending and online banking services to consumers, small and medium-sized businesses, and other FinTechs. The services are provided through three independent business units, which are served by our internal Banking-as-a-Service Growth Platform. Multitude’s business units are consumer banking (Ferratum), business banking (CapitalBox) and wholesale banking (Multitude Bank).

Multitude Group employs over 700 people in 25 countries and offers services in 16 countries, achieving a combined turnover of 212 million euros in 2022. Multitude was founded in Finland in 2005 and is listed on the Prime Standard segment of the Frankfurt Stock Exchange under the symbol ‘FRU’.

Our Operations department at Multitude Bank is actively seeking a talented and dedicated IT Governance Officer to join our dynamic team in Malta. In this role, you will ensure the bank’s IT operations align with regulatory standards, oversee service quality, and support our business continuity and disaster recovery efforts. Join us to help drive our IT strategy and maintain excellence in our technological and operational performance.

Responsibilities include:

  • Define and monitor the Bank’s data and system operational performance capacity within the outsourcing agreement;
  • Plan and oversee the testing and maintenance of the bank’s business continuity and disaster recovery plans;
  • Manage and monitor Service Level Agreements (SLAs);
  • Stay informed about EU ICT Regulations and National Authority circulars on ICT, such as DORA and the NIS 2 Directive, and provide support on ICT regulatory compliance for new initiatives and ongoing projects;
  • Conduct assessments and provide inputs under the New Product Approval policy, procurement, and material outsourcing assessments;
  • Align the Bank’s IT strategy with the overarching Multitude vision and strategy;
  • Ensure quality control and liaise with service providers to ensure work is completed as expected;
  • Oversee ‘Incident and Problem Management’ processes and contribute to improvement plans;
  • Participate in the definition of the Bank’s ICT policies and procedures.

The ideal candidate:

  • Interest in FinTech and customer experience enhancement;
  • Some experience in IT audits, control, and regulatory reporting is welcome;
  • Understanding of systems architecture, technologies, software development lifecycle, and data management;
  • Good analytical thinking and problem-solving skills;
  • Knowledge of Agile methodology;
  • Basic understanding of the ICT regulatory framework within the banking industry;
  • Degree in a relevant IT field, preferably MQF Level 5 or 6.


  • Quick learner able to multitask in a fast-paced environment;
  • Motivated to achieve results and complete tasks;
  • Strong organisational skills and process-oriented;
  • Basic technical knowledge with a willingness to expand expertise;
  • Culturally sensitive and capable of working in a diverse environment;
  • Committed to operational excellence;
  • Analytical thinker capable of deconstructing complex problems;
  • Open to new technologies and change;
  • Developing skills in relationship building and influencing.

What’s in it for you:

  • Wellbeing benefit;
  • Private health insurance;
  • Weekly breakfasts in the office;
  • Hybrid flexible working model;
  • Access to LinkedIn learning with over 8000 courses;
  • Share purchase matching program;
  • Opportunities for growth, the realization of one’s ideas, and further training;
  • The opportunity to work in a dynamically international evolving Company.

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  • Location:  Gzira