Responsible to the Berthing Manager the Berthing Assistant works as a member of a shift system (usually a 24/7 system), providing the marina with operational and reception cover.
Much of his time will be spent out of the office, assisting owners and their boats, and attending owners and their boats, and attending to various checklist items such as maintenance and safety duties.
Office duties will revolve around marina reception, booking in visiting yachts, accepting payments, issuing keys, handling new business enquiries, answering the VHF and telephone.
- Assisting owners and crew with yachts berthing and un-berthing.
- Ensuring that boats in the marina are, at all times, properly moored and fendered.
- Ensuring that no hazard is caused by mooring lines, electricity cable, water hoses, boat overhangs, or materials on the pontoons / quays.
- Towing and line-handling with the marina workboat.
- Assisting owners and crews with car parking, baggage handling, and other services as they may reasonably request.
- Checking berth occupancy and license validity, monitoring electricity and water usage.
- Carrying out routine cleaning, repairs and maintenance.
- Cleaning and tidying buildings (including restrooms when no cleaner is on duty), to maintain a high standard of hygiene and appearance.
- Ensuring that marina users obey the Marina Rules Operation for bunkering of fuel.
- Booking in yachts, allocating berths, issuing berthing licenses and invoices, receiving payment and issuing receipts.
- Liaising with officials (e.g., police, customs, immigration).
- Issuing keys and security passes and monitoring security (including making security patrols at night).
- Maintaining and keeping up to date all diaries and other records.
- Use of computerized marina management system.
- Complying with the health and safety policy and with recognized good working practices, and with company guidelines, and seeing that others do so.
- Complying with company regulation regarding dress and expected modes of behaviour and offering a personal and personable service to customers in order to enhance the reputation of the marina.
- Complying with all marina systems and procedures.
- Assisting at special events, exhibitions and promotions.
- Assisting the management and other staff in such other matters as may be reasonably required.
Required Qualifications and Qualities:
- Good general knowledge of boats, boat handling, knots and splices etc. Preferably with the appropriate certificate of competency.
- A good standard of spoken and written English.
- Good secondary education with training, qualification or experience in relevant trade (e.g., electrical or mechanical engineering, carpentry, fabrication, general boatyard works etc.).
- Proficient swimmer.
- Qualifications (or willing to be trained) in VHF radio, first aid, and firefighting.
- Of smart appearance with a pleasant personality, articulate, and with the ability to relate well to customers and other members of staff and management.
- Numeracy, and ability to maintain forms and records accurately and neatly.
- Physically fit.
- Experience in boat hoist, dry stack and similar operations desirable.
- Foreign language ability and advantage.
This job requires physical fitness and good eyesight (spectacle / contact lenses are acceptable). The job will often involve lifting, pulling and pushing, and embarking / disembarking from boats, pontoon, quays and jetties. Much of the job will place outdoors, and in all weather conditions, including on occasions during bad weather which may cause additional hazards.
Work will sometimes take place near and with:
- Machinery, including moving machinery and other lifting equipment.
- Electrical equipment.
- Boats, buildings and equipment which are under servicing or repair, with a consequent possibility of exposure to dust, fumes and chemicals.
General Working Practice
A flexible approach to working hours is required. This job normally requires 24/7 shift working, including public holidays. The shift system may result in working more hours some weeks than others, but when averaged over the year the hours will not usually exceed the amount defined in the job offer.
The Berthing Assistant may be required from time to time to assist with other duties within his reasonable capabilities as the company may reasonably request.
As with all members of staff, the Berthing Assistant is always on call in times of emergency or bad weather.
Salary: €1,300.00 per month.
Melita Marine Group – KMP-59302