Job Description
Are you keen on giving technical support and ensuring the quality of service delivery to customers?
As a Service Delivery Technician, you will be taking care of the provision of technical support at Melita’s Technical Centre for the related Network Equipment.
Primary responsibilities will include
- Service delivery and acceptance testing of internet connectivity over Fibre for business customers
- Configuration of switches / routers for new Data Centre customer setups
- Configuration and support of following voice equipment: Drayteks for analogue telephony, Baronets for BRI or PRI Telephony and Session Border Controllers (SBC) for SIP telephony
- Configuration and support of network equipment for customer LAN / Wifi infrastructures
- Technical support on VPNs
Job requirements
- Diploma in a related field or 1-3 years of work experience
- Be fluent in written English and Maltese
- Be a team player
- Be meticulous and have an eye for detail
Encouraging diversity
We always want the best person for the job and welcome applications from all genders. We’d love to see more applications from women, people with disabilities and other backgrounds, so our team better represents the people we serve.
Melita has held the Equality Mark from the National Commission for the Promotion of Equality since 2010.
