Meeting Point Hotel Management (Malta)  Ltd

IT Manager

  • Basis:  Full-Time
  • Closing Date:  29 Aug, 2022
  • Job Ref:  KMP/HR/07/22/01

Job Description

Meeting Point Hotel Management (Malta) Ltd. operates a number of hotels in Malta under the brand name of Labranda Hotels and Resorts and is seeking to recruit an IT Manager, on a full-time basis to be based at the Labranda Riviera Hotel and Spa in Marfa.

Reporting directly to the Financial Controller, duties include but are not limited to:

  • Committed to delivering high levels of customer service.
  • Responds courteously and efficiently to queries and problems from guests and system users.
  • Responsible for smooth functioning and coordination of vendors for guest internet, Property Management Systems (PMS), and Point of Sale (POS, IPTV, telephony systems and other software vendors).
  • Responsible for overseeing and handling network configuration, servers, workstations, networking equipment, PABX, email accounts, and also support for the underlying server / desktop infrastructure.
  • Prepare and implement a preventive maintenance schedule for all IT hardware and software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare policy and procedures for the IT department and for the user department.
  • Managing disaster recovery process and ensuring regular daily backup is taken.
  • Anti-virus setup and day-to-day support.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Ensure that policies and procedures relating to PCI compliance are updated.
  • Monitors and maintains a proper inventory of hardware and software licenses.
  • Keep updated with the latest hotel technology and security risks on a regular basis.

The selected candidate must have:

  • Degree or diploma in Information Technology field.
  • Experience with these hospitality-related applications and or systems (PMS, POS, Key card, PBX, voice mail).
  • A minimum of five (5) years of experience in hospitality, operations, and IT support roles. Along with a minimum of two (2) years of Supervisory / Managerial experience.
  • Excellent command of the English language, both written and spoken.
  • Excellent communication and listening skills.
  • Ability to work under pressure.
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
  • All applications will be treated in the strictest confidence.

Candidates will be requested to provide favourable reference letters when requested by the recruitment selection board.