Quality Officer

  • Basis:  Full-Time
  • Closing Date:  26 Jun, 2020
  • Job Ref:  KMP-53795

Job Description

We are seeking to recruit a Quality Officer with strong experience in ISO 9001 certification.

Main Responsibilities:

  • Supporting the work of the clinical support services and Quality Manager
  • Be a point of reference in the company and champion the quality and improvement culture
  • Participate in the ongoing management of the quality management system, ISO 9001:2015
  • Participate in handling and investigation of complaints
  • Participate in the handling and investigation of incidents
  • Participate in risk management activities
  • Support staff in the development of policies and procedures
  • Support in maintaining relevant databases
  • Liaise with company teams both at head office and remote sites and clinics
  • Participate in development and management of audits
  • Prepare data for external audits
  • Take notes at meetings as and when required
  • Assisting in the preparation of monthly, quarterly and annual reports for Medilink management and for Medilink clients
  • Contribute to the administrative function of the department
  • Any other duties as may be required

Required Skills:

  • Previous knowledge and experience of ISO 9001 certification
  • Knowledge and experience of quality management and governance
  • Previous experience of investigative activities and able to gather and assimilate information
  • Have an understanding of audit and application to practice
  • Have an understanding of risk and its application to practice
  • Excellent communicator and good interpersonal skills
  • Have discretion and professional demeanour
  • Strong written and verbal communication skills in English, including highly developed report writing skills
  • Excellent knowledge in Microsoft Office; Word and excel
  • Excellent knowledge of data management systems
  • Good organisational skills and ability to prioritise the workload
  • Demonstrates effective problem-solving skills
  • Ability to work in a team and individually
  • Time management skills
  • Attention to detail and focus oriented
  • Takes ownership of assignments
  • Good geographical knowledge and knowledge of current affairs